Who We Are

ICBA Benefits Working For Your Success

Our goal is to help organizations and companies recruit, retain and reward their workers. 

We assist and advise businesses and not-for-profits on offering employee group benefits and group retirement solutions while ensuring organizations can deliver their employees the best, most comprehensive coverage possible. We take the time to fully understand our clients’ short- and long-term objectives, so we can successfully develop customized solutions.

In other words, we find the right fit for you rather than applying one-size-fits-all solutions.

ICBA Benefits serves the unique needs of varied industries – construction, office, not-for-profit, tourism, hospitality, energy, manufacturing, and everything in between – across Canada. Our experienced and dedicated team consistently works to get clients the best match and the most sustainable solutions possible.

Today, we are one of the largest independent providers of group employee benefits. We’re also one of the fastest-growing third-party administrators in Western Canada. Our clients range from small owner-operators to some of the largest companies in the country.

Our expertise allows us to provide companies with a wide range of products, including benefits for:

Group Health

Dental Care

Group Disability

Group Life

Critical Illness

Group Retirement

Wellness

Headquartered in Surrey, B.C., and with offices in Calgary, Alberta, and Prince George, B.C., ICBA Benefits is proud to offer a full suite of insurance products that cover every type of business need – and to help your organization grow and reward its employees.

Our Team

The ICBA Benefits leadership team is fully dedicated to serving client needs. Our decades of experience are blended with a genuine enthusiasm for our clients and the benefits they depend on.

Every member of our team, from our client relations experts to our agents and underwriters, is highly trained and talented. Our commitment to our initiatives, coupled with our true professionalism, has established us as one of the strongest benefit providers in Canada.

Our Proven Process

The tried-and-true ICBA Benefits process has brought success to many companies. We’ll look at your current state, figure out how you got there, and determine what’s working for you – and what’s not.

Our customers often come to us without a firm idea of what they need. That’s okay – it’s our job to analyze the situation and provide a solution based on your team’s unique needs.

We’ve got your back. We want the best for your business, and that means giving the best to your employees.

We won’t just tell you how our plans are better – we’ll show you. All of our clients have access to detailed reporting and comparisons to industry standards. Transparency and honesty are two of our core values, and we want to build relationships founded on trust with our clients.

Partner With Us

ICBA is built on a unique, careful understanding of how associations work and the needs of their members. For more than 30 years, we’ve supported members with fairly-priced benefits plans, and we’ve built long-term partnerships rooted in loyalty.

ICBA Benefits helps associations by:

  • Designing, pricing and administering top-notch employee group benefit and retirement plans
  • Guiding association partners through industry-relates challenges
  • Creating new revenue streams and sponsorship opportunities
  • Strengthening the connection with association members through value and enhanced offerings

Our Proven Process

The tried-and-true ICBA Benefits process has brought success to many companies. We’ll look at your current state, figure out how you got there, and determine what’s working for you – and what’s not.

Our customers often come to us without a firm idea of what they need. That’s okay – it’s our job to analyze the situation and provide a solution based on your team’s unique needs.

We’ve got your back. We want the best for your business, and that means giving the best to your employees.

We won’t just tell you how our plans are better – we’ll show you. All of our clients have access to detailed reporting and comparisons to industry standards. Transparency and honesty are two of our core values, and we want to build relationships founded on trust with our clients.

Work at IBCA

ICBA Benefits is constantly looking for people with genuine enthusiasm for our clients and for everything ICBA has to offer. Our talented group of employees is growing, and we continue building the best team to help our customers.

Account Management Coordinator

Surrey, BC

Apply through the job post on indeed.com, or submit your resume and cover letter to Leah Rennie, Vice President – Account Management, at leah@icbabenefits.ca.

Client Operations Specialist

Surrey, BC

Apply through the job post on indeed.com, or submit your resume and cover letter to Jenny Ma, Office Manager, at hr@icbabenefits.ca.

Client Service Representative

Surrey, BC

Apply through the job post on indeed.com, or submit your resume and cover letter to Jenny Ma, Office Manager, at hr@icbabenefits.ca.

What Our Clients Say

  • Being able to offer these types of benefits has been an integral part of us recruiting and retaining employees. It gives me comfort knowing that I have a team of ICBA professionals behind me that not only have my best interests at heart but those of my employees.

    Building LogoLaura StantonAWG Northern Industries
  • Our company did not fit inside the typical insurance needs box, and the ICBA team found solutions that work perfectly for us. Anytime we have concerns, we have support from their team. We happily recommend ICBA Benefits!

    Building LogoWerner FriesenBert’s Electric
  • Not only was ICBA Benefits able to find a more viable solution for us from a cost perspective, but they provided us with a detailed report that outlined how our plan design measured up in comparison to the industry, and they brought to our attention some deficiencies our prior plan had that we didn’t know existed.

    Building LogoMike KaskRDM Enterprises Group
  • Our employees are our most valuable asset… they get comprehensive coverage and great customer service, and we get the benefit of accessing a growing and thriving benefits pool, with the flexibility of the hour-bank model.

    Building LogoRon ChambersChambers Electric
  • ICBA is always there to provide professional and friendly service and support with our benefit plan needs. They know our business and bring their expertise to ensure that our benefits solutions are tailored to the needs of our staff.

    Building LogoSteve LuxBrighter Mechanical
  • Since placing our business, and through our many dealings with ICBA staff and management over the years, we have come to appreciate their expertise, the diverse range of products they offer, and their extremely competitive premiums. The team at ICBA Benefits continues to exceed our expectations.

    Building LogoScott JacobJacob Bros Construction
  • We received a very detailed plan comparison, and ICBA took the time to come to our office to explain all the differences, similarities and provided us with information on which plan would be more beneficial to us. After a short discussion, we made the decision to move over to ICBA Benefits, and the onboarding has been extremely smooth.

    Building LogoTammy AyreJohnston Davison Architecture + Planning Inc.
  • The commitment to client service and availability that the team at ICBA Benefits has demonstrated over the years has been extremely useful. I would happily recommend as a benefits solutions provider to any corporation.

    Building LogoStacy KoehlerCarbert Waite LLP
  • Year after year, in addition to the up-to-date industry knowledge they provide, they have consistently proactively found cost savings measures in balance with providing great service and benefits to our company and employees.

    Building LogoSarah PurdyStoughton Fire Protection Ltd.
  • ICBA administers our site benefits plan and partner closely with us. We are incredibly appreciative of their responsiveness and prompt customer service whenever we have needed assistance.

    Building LogoDave PearsonBeedie
  • ICBA has always been honest, forthcoming and has had very valuable insights in navigating our needs with respect to the health benefits for our employees. As a small business owner, the world of insurance and benefits is often difficult to navigate. With the support and fantastic client service provided by ICBA, we have found what we feel is the best solution for our business.

    Building LogoDavid PastorAxis Mechanical Ltd.
  • For the past 8 years, ICBA has proven to be a high-quality benefits management company.  They offer efficient and friendly customer service whether it be for a small question or larger issue, you can depend on their professionalism.

    Building LogoLeslie BrachmanDeaf & Hear Alberta
  • As a small business owner, I appreciate the time and dedication ICBA takes to make my team feel like family and not just a client. ICBA appreciates the value of my time and money, and I recommend you review their service offerings as they continue to do things right, time and time again.

    Building LogoDoug ThubronNBI Solutions
  • The time was taken to understand the uniqueness of our organization and what our specific needs were. ICBA has continued to monitor our plan and make adjustments as necessary to provide the best value in coverage and costs for us and our employees.

    Building LogoRon UhlenbergRidley’s Cycles
  • ICBA is consistently timely and responsive to questions, as well as helpful with staff transitions. Their ability to assist with working out benefits for LTD and negotiating a good price for our benefits package has been remarkable. Their positive and caring attitude makes them a pleasure to work with at all times.

    Building LogoAndrea SilvermanSagesse
  • ICBA is absolutely willing to make personal visits at any time so that our questions are answered and needs are met. I have had staff in my office gushing about how much they like the service provided… They are flexible, understanding, forward-thinking, and their customer service cannot be topped.

    Building LogoNoreen BarrosYouthLink Calgary Police Interpretive Centre
  • ICBA is always extremely helpful to both my benefits team as well as the employees that reach out to them directly, and I am and always will be extremely grateful for their customer support. They have proven themselves to be a fantastic group of people in terms of service and in making sure that our plan stays current and relative to the ever-changing times.

    Building LogoKricket TribeUnitech