Our Team

Being able to offer these types of benefits has been an integral part of us recruiting and retaining employees. It gives me comfort knowing that I have a team of ICBA professionals behind me that not only have my best interests at heart but those of my employees.

Our company did not fit inside the typical insurance needs box, and the ICBA team found solutions that work perfectly for us. Anytime we have concerns, we have support from their team. We happily recommend ICBA Benefits!

Not only was ICBA Benefits able to find a more viable solution for us from a cost perspective, but they provided us with a detailed report that outlined how our plan design measured up in comparison to the industry, and they brought to our attention some deficiencies our prior plan had that we didn’t know existed.

Our employees are our most valuable asset… they get comprehensive coverage and great customer service, and we get the benefit of accessing a growing and thriving benefits pool, with the flexibility of the hour-bank model.

ICBA is always there to provide professional and friendly service and support with our benefit plan needs. They know our business and bring their expertise to ensure that our benefits solutions are tailored to the needs of our staff.

Since placing our business, and through our many dealings with ICBA staff and management over the years, we have come to appreciate their expertise, the diverse range of products they offer, and their extremely competitive premiums. The team at ICBA Benefits continues to exceed our expectations.

We received a very detailed plan comparison, and ICBA took the time to come to our office to explain all the differences, similarities and provided us with information on which plan would be more beneficial to us. After a short discussion, we made the decision to move over to ICBA Benefits, and the onboarding has been extremely smooth.

The commitment to client service and availability that the team at ICBA Benefits has demonstrated over the years has been extremely useful. I would happily recommend as a benefits solutions provider to any corporation.

Year after year, in addition to the up-to-date industry knowledge they provide, they have consistently proactively found cost savings measures in balance with providing great service and benefits to our company and employees.

ICBA administers our site benefits plan and partner closely with us. We are incredibly appreciative of their responsiveness and prompt customer service whenever we have needed assistance.

The time was taken to understand the uniqueness of our organization and what our specific needs were. ICBA has continued to monitor our plan and make adjustments as necessary to provide the best value in coverage and costs for us and our employees.

ICBA is consistently timely and responsive to questions, as well as helpful with staff transitions. Their ability to assist with working out benefits for LTD and negotiating a good price for our benefits package has been remarkable. Their positive and caring attitude makes them a pleasure to work with at all times.

ICBA is absolutely willing to make personal visits at any time so that our questions are answered and needs are met. I have had staff in my office gushing about how much they like the service provided… They are flexible, understanding, forward-thinking, and their customer service cannot be topped.

ICBA continues to be an incredible partner in providing various employee-facing services such as Training and Development, Mental Health, and Benefits Administration for us. The variety they offer coupled with the ease of access make them a remarkable partner indeed! What’s more, their staff are always delightful and easy to work with.